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Scottish #ilovemypharmacist competitor Naseem Sadiq tells his story

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Naseem Sadiq
Naseem Sadiq

 

NASEEM Sadiq, 47, is a community pharmacist in Glenrothes and has worked at Dears Pharmacy for 10 years. Naseem has been shortlisted as a Regional Finalist for Scotland because of his focus to continually develop services that benefit his community.

Naseem worked with his local GP Practice to develop a GP/pharmacist referral form, which enhanced communication between pharmacists and GPs as all relevant information and advice was clearly set out. This proved very successful and now also includes a section for the GP to add any replies so that good communication is maintained throughout.

The referral form has proven particularly helpful in delivering the NHS Minor Ailments Service with many of his patients in the community now using this service and freeing up emergency and routine appointments with GPs and nurses alike.

Dr N. Garvey from Pitteuchar Health Centre, said: “I have worked with Naseem for 10 years and have always found him to be very helpful and an extremely competent pharmacist. His pharmacy offers an excellent service and will go ‘the extra mile’ for our patients.

“He will arrange for prescription pick-ups and drop-offs to our house-bound patients or patients in difficulty without question. He offers prompt responses to medication queries for the GPs and always makes himself available if any urgent action is needed. I believe we are very lucky to have Naseem as our local pharmacist.”

One example of going that extra mile was demonstrated by Naseem when he saw a patient on a Saturday morning who was in pain and complaining of a spot on their chest. Upon examination, Naseem identified that this was in fact a large abscess, which required urgent medical attention.

Due to the patient’s partner having dementia, the patient was eager to get home rather than going to the local A&E. Naseem gave reassurance, and using NHS 24 he arranged an appointment for the patient. After having first stopped by the patient’s home to pick up their partner, he then drove them to A&E for the appointment and also ensured that they had assistance to get back home safely.

Naseem said: “I really enjoy being part of the community here in Glenrothes and want to do my best every day to make a difference to people’s health. I firmly believe that as a healthcare professional I need to understand the person as well as their illness. Being able to spend that time with them and putting them at ease, no matter their age, and really helping them, gives me great satisfaction and I am delighted to have been shortlisted for this award.”

A patient of the local pharmacy, Mr. J. Goodsir, said: “I attend Dears pharmacy every day to pick up my medication, the staff are always polite. I find Naseem to be very courteous and kind.”

You can vote for Naseem here.

You can see all the Scottish entrants here.

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